This Privacy Policy sets out how GarudVista Financial Services LLP uses and protects any information that you share when you use this website. GarudVista is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

GarudVista may change this policy from time to time by updating this page. This policy is effective from January 1, 2022.

GarudVista understands that our relationship is strongly built on trust and faith. In the course of using information on this website or availing the services, GarudVista may become privy to the personal information of its customers, including information that is of a confidential nature. GarudVista is strictly committed to protecting the privacy of its customers and has taken reasonable measures to protect the confidentiality of the customer information and its transmission through the World Wide Web. However, it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement with the customer or by reasons beyond its control.

We may however be required to disclose your personal information to government, judicial bodies, and our regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches, if required.

Any hyperlink to other internet sites is at the customer’s own risk. The contents of such sites and the accuracy of opinions expressed are not verified, monitored, or endorsed by GarudVista in any way or manner. GarudVista is not responsible for the setup of any hyperlink from a third-party website to GarudVista.

We may collect the following information:

• Name and contact details
• Personal information, including date of birth, Aadhaar Number, and Permanent Account Number (PAN)
• Demographic information such as gender and income
• Other information that can help us improve our services

• To conduct Know-Your-Customer registration as required by SEBI and/or other regulatory bodies
• To perform compliance checks and maintain internal records
• To use the information to improve our products and services
• To periodically send emails to your registered email address about your investments, or other information we believe may be of interest
• You will be free to unsubscribe from our mailing list at any time
• From time to time, we may also use your information to contact you via phone or email for market research purposes

We will not sell, distribute, or lease your personal information to third parties unless we are required to share such information under the terms and conditions of the products and services you avail or are required to do so by law.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

• We actively monitor for and prevent unauthorized automated access, scraping, illegal vulnerability scanning, or penetration testing of our website. Any such activity is prohibited and may result in immediate IP blacklisting and legal action.
• We maintain audit logs of all sensitive activities and periodically review them to identify suspicious behavior.
• Any attempt to clone, reverse-engineer, or replicate this website, or any of its components, will be considered a violation of our terms and privacy, and strict legal action will be initiated.
• GarudVista reserves the right to share such unlawful attempts with cybercrime authorities and cooperate with any investigation.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

GarudVista is an online financial services company. We fully recognize and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural.

When it comes to data security, our goal is to ensure that:

• Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.
• All communication with you, or with mutual fund companies and other service providers, is encrypted using the highest standards.
• Your data is not shared with anyone, unless you have explicitly requested us to do so to fulfill a transaction request.
• Our infrastructure is regularly updated to comply with the latest security patches and industry best practices.

To ensure that we achieve these goals, we have a variety of certifications and trust verifications in place for our firm, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. Also, our data is continuously backed up to ensure continuity of operations.

GarudVista retains customer data only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law and regulatory guidelines. Post this period, data is either securely deleted or anonymized.

GarudVista reserves the right to disclose personal information when required by law or if it believes that such action is necessary to comply with a legal obligation, protect and defend the rights or property of GarudVista, or to prevent or investigate possible wrongdoing in connection with the service.

GarudVista shall not be held liable for any breach of security or privacy due to events beyond its control, such as hacking, system breach, technical failure, force majeure events, or acts of God.

Users are solely responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account. GarudVista will not be responsible for any loss or damage resulting from failure to comply with this obligation.